You don't need to have done any research before you get in touch. Here are the questions we hear most often — answered as honestly as we can.
We provide gentle osteopathic assessment only. We do not diagnose or treat specific medical conditions. We look at movement, comfort and reflexes as part of a whole-body picture and do not make claims about outcomes.
This is probably the thing we hear most often — and we're always glad when parents ask.
We're Paediatric and Cranial Osteopaths, which means we listen to what you're noticing about your baby — things like feeding, sleep, comfort and general wellbeing.
These aspects are often connected in how your baby is developing and responding day to day.
Think of it like a machine that's making a squeak — it still works, but it might not be running as comfortably as it could be. Our role is to understand what may be contributing and whether anything we notice is worth exploring further with you.
Not always — and that's exactly the point. A lot of the babies we see are not unwell, and there is often nothing medically wrong.
But there can be a difference between a baby who is coping well, and one who might benefit from a bit more support with feeding, comfort or movement.
We often look at how things are functioning day to day — feeding, settling, comfort and movement patterns — and whether there's anything that may be worth exploring further.
Some of the things parents mention to us are things that have previously been explained in different ways. These labels are often well-meaning and can be completely appropriate, but sometimes parents still feel something isn't quite adding up.
Common is not always the same as "nothing to look at" — and if something doesn't feel right for you, it's always reasonable to seek another perspective.
Not at all — and this is something many parents wonder about.
Every baby is different. Birth history can be one part of the picture, but it doesn't determine everything about how a baby will feed, settle or develop. Some babies who've had a more complex start do very well, and some babies with a very straightforward start still have challenges. We don't make assumptions either way.
In general, the earlier concerns are looked at, the easier it can be to observe how a baby is developing over time — simply because they are changing so quickly in the early months. But it's never "too late" to seek support or a different perspective if something doesn't feel right for you.
If you've been unsure about whether to book, that instinct is often worth listening to. An assessment can help you understand what you're seeing and whether anything further needs attention.
Treatment is very gentle, especially for babies, where the touch is light and adapted to each child. Most babies tolerate sessions well, and some may sleep or rest during parts of the appointment.
Sessions vary depending on the individual baby. We use a range of gentle hands-on approaches where appropriate, including cranial techniques and soft tissue work. The approach is always tailored — there is no standard routine, because every baby presents differently.
Where appropriate, we may also suggest simple activities or handling ideas to try at home between appointments. These are shared with you so you can decide what feels helpful for your baby as part of their wider care.
It depends on your baby and what we find when we see them. Some babies may only need one or two sessions, while others may benefit from a short series of appointments.
If ongoing care is suggested, we'll explain this clearly so you understand what we're seeing and why.
Where appropriate, we may also suggest simple things you can try at home between sessions. These are optional and are there to support you in day-to-day care if you choose to use them.
We'll always talk you through what we're noticing and what a realistic plan might look like for your individual situation.
Yes — many families who come to see us are already under the care of other healthcare professionals.
We encourage you to continue working with your paediatrician, speech and language therapist, dentist, or any other specialists involved in your child's care.
Where appropriate, we may review what you've been told and what you've noticed, and we can share our findings with you so you can decide what feels helpful to pass on to your wider care team. If anything suggests further medical input is needed, we'll advise you to follow up with your GP or relevant specialist.
The Mummy MOT is a specialist postnatal assessment that looks at how your body has recovered after birth, including your pelvis, pelvic floor, abdominal muscles, posture, and overall movement and function.
It's not about labelling what is "wrong" or "right", but about understanding how your body is currently working and whether there are any areas that may benefit from further support or attention.
If you've had a C-section, we also offer a C-section MOT, which includes an assessment of your scar tissue alongside your postnatal recovery more generally. Where appropriate, scar therapy may be included as part of your care plan, and photobiomodulation is available at our Berkhamsted clinic if it is considered suitable.
If we've already seen your baby, any relevant appointment offers or discounts will be explained to you at the time of booking.
Not at all. There's no time limit on having a postnatal assessment, and many women choose to come months or even years after giving birth.
A Mummy MOT can look at areas such as pelvic floor function, abdominal recovery, posture, movement and any scar tissue where relevant, to understand how your body is functioning now.
If something has been bothering you — whether that's discomfort, changes you've noticed since birth, or questions about your recovery — it can be helpful to have a conversation and a closer look. We won't assume anything needs "fixing", but we can help you understand what you're experiencing and whether anything may benefit from further support.
Yes — we understand that this is often the most practical option.
If possible, you're welcome to bring someone with you who can help look after your baby during the appointment so you can focus on your assessment. If that isn't possible, some women choose to arrange childcare and attend alone where they can.
If you do need to bring your baby with you, that's absolutely fine — just let us know in advance so we can plan the appointment accordingly.
Appointment fees vary depending on the type of session, the practitioner, and the clinic. You'll see current prices when you go to book — everything is listed clearly before you confirm anything. If you'd like to know in advance, WhatsApp us and we'll let you know.
Yes — Felicity offers video consultations for families wherever they are based. No referral is needed, and you can book directly.
The appointment follows a similar structure to an in-person session, including a detailed case history and discussion of what you've noticed, along with guidance on what may be worth exploring further.
Before your appointment, we'll send you a medical history form to complete, as we do for all sessions. In some cases, we may also ask for short video clips in advance to help us better understand what you're describing. If so, we'll give clear guidance on what would be helpful to send.
Sessions take place via a secure, GDPR-compliant video platform. Please ensure you have a stable internet connection, and it can be helpful to position your device so you are hands-free during the call. Sessions are not recorded.
We are private healthcare practitioners, which means you do not need a GP referral to book an appointment with us — you can book directly.
Payment is taken at the time of your appointment, and we will provide a receipt which you can use if you need to submit a claim to your insurance provider.
We do not invoice insurance companies directly, so any claims are made by you in line with your individual policy. Whether your appointments are covered will depend on your insurer and the level of cover you have, so it's worth checking with them before booking.
If your policy includes osteopathy, your insurer will usually advise you on how to submit a claim using the receipt provided.
We'll send you a medical history form to complete before you arrive, so there's no paperwork needed on the day.
Please bring your baby and anything that helps them feel settled — such as a comfort toy, dummy, or muslin cloth. If you are breastfeeding or bottle feeding, we may ask to observe a feed during the appointment where appropriate, as this can help inform the assessment.
If you're coming for a Mummy MOT or C-section MOT, you may find it helpful to wear comfortable clothing such as shorts, or bring a pair with you, so we can observe movement as part of the assessment.
It can be helpful to arrive a few minutes early so the appointment can start calmly and without rush. If your baby is unsettled, feeding, or crying on arrival, that's absolutely fine — we understand that's part of normal baby behaviour and we can work around it.
WhatsApp us and we'll get back to you between patients. There are no silly questions.
Osteopathy is a complementary healthcare profession regulated by the General Osteopathic Council. Treatment is not a substitute for medical care. If you have concerns about your health, please consult your GP or appropriate healthcare professional.